Privacy Policy

 MTCN EU VENTURES B.V. Privacy Policy

Last updated: 11/09/2024

This Privacy Policy describes how MTCN EU VENTURES B.V. ("we", "us", or "our") collects, uses, and processes your Personal Data when you visit eu.nikestrength.com (the "Site"), use our services, make a purchase or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. We observe the General Data Protection Regulation ("GDPR") when processing Personal Data (as defined below).

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect Personal Data about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The types of Personal Data we obtain about you depends on how you interact with our Site and use our Services. When we use the term "Personal Data", we are referring to data that can be directly or indirectly traced back to a natural person as referred to in the GDPR. The following sections describe the categories and specific types of Personal Data we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• basic contact details including your name, address, phone number, email;
• order information including your name, billing address, shipping address, payment confirmation, email address, phone number;
• account information including your username, password, security questions;
• shopping information including the items you view, put in your cart, add to your wish list or purchase; and
• customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies

Our website uses cookies, pixels and similar technologies (“Cookies”) to enhance your browsing experience and provide personalized content. Cookies are small text files placed on your device that help us analyze how our site is used and improve its functionality. Under the GDPR, we are committed to ensuring that you have full control over your data.

We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

When you visit our website, we will request your consent to use different types of Cookies on our Site. You have the option to accept or decline cookies. If you choose to reject Cookies, some features of the site may not work as intended. More information about the cookie policy can be found here

 

Information We Collect about Your Usage

We may collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use Cookies. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• companies who support our Site and Services such as Shopify
• our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you; and
• when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How and Why We Use Your Personal Data

Providing Products and Services. We use your Personal Data to provide you with the Services, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We use your Personal Data for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail if you have consented to receiving promotional communications, and to show you advertisements for products or services. This may include using your Personal Data to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your Personal Data to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You. We use your Personal Data to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Managing Communication Preferences. We may send you promotional emails with your consent. If you are an existing customer, we may send you offers for similar products without prior consent and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Grounds on Which We Process Personal Data

In order for us to use Personal Data, we must have grounds to do so based on the GDPR. We use the following grounds:

 

-   you have given us your express consent;

-   the use is necessary to performing or entering into a contract with you;

-   the use is necessary to comply with a statutory obligation;

-   in emergency situations where the use is necessary to protect your vital interests or those of another person; or

-   we have a legitimate interest in the use, unless this interest is outweighed by your interest, or a Third Party's interest, in privacy.

How We Share Personal Data & Engagement of Third Parties

In certain circumstances, we may disclose your Personal Data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

-   With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

-   To business and marketing partners, including Shopify, that provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.

-   When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

-   With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

-   In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not provide your Personal Data to third parties ('recipients'), unless this is necessary for the proper performance of the obligations set out in this Privacy Policy defined purposes. The third parties to whom personal data are made available are obliged to treat your Personal Data confidentially. If these parties qualify as a 'processor' within the meaning of privacy legislation, we ensure that a processor agreement is concluded with these parties that meets the requirements set out in the GDRPR defined requirements.  

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any Personal Data about children. If you are the parent or guardian of a child who has provided us with their Personal Data, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" (as those terms are defined in applicable law) Personal Data of individuals under 16 years of age. This means that if you are 16 years old or younger, you may only use our website under the supervision of your parent/guardian.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We do not retain Personal Data for longer than is necessary for the purpose of the processing. We retain your Personal Data as long we consider this necessary. How long we retain your Personal Data depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

If any of your Personal Data are processed, you have a number of rights, which are set out below. You may exercise these rights by sending an email to nikestrengtheu@support.nikestrength.com or by submitting your request in writing to:

 

MTCN EU VENTURES B.V.

Valkenboskade 613

2563 JG Den Haag 

Netherlands

 

We verify your identity before your request can be met. However, these rights are not absolute, may apply only in certain circumstances and in certain cases we may decline your request as permitted by law. If this is the case, we will explain why. If any of your Personal Data is processed, you have a number of rights, which are set out below.

•   Right to Access / Know. You may have a right to request access to Personal Data that we hold about you, including details relating to the ways in which we use and share your information.
•   Right to Delete. You may have a right to request that we delete Personal Data we maintain about you.
•   Right to Correct. You may have a right to request that we correct inaccurate Personal Data or complete Personal Data we maintain about you.
•   Right of Portability. You may have a right to receive a copy of the Personal Data we hold about you and to request that we transfer it in a structured, commonly used and machine-readable format to you or a third party, in certain circumstances and with certain exceptions.
•   Restriction of Processing: You may have the right to ask us to stop or restrict our processing of Personal Data.  If you do not agree with the content of the Personal Data about you stored by us, you can submit a request to temporarily minimise the processing of your Personal Data.
•   Right to object: You have the right to object to the processing of your Personal Data which we base on the grounds ‘legitimate interest of us or a Third Party' or 'performance of a task carried out in the public interest'. If we base ourselves on these grounds, we will weigh its interests against your privacy. The right to object entitles you to require us to repeat this weighing of interests.
•   Withdrawal of Consent: Where we rely on consent to process your Personal Data, you may have the right to withdraw this consent. Upon receipt of your letter or email, we will immediately cease processing of your Personal Data for which you have given your consent. However, the withdrawal of your consent will not affect the processing operations that have already taken place.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws. We will respond to your request in a timely manner as required under applicable law. In principle, we inform you no later than one month after receiving your request. This deadline may be extended in specific cases, e.g. when there is a complex request, be extended by two months. On such extension, we will inform you no later than one month after receiving your request.

This Privacy Policy is designed to comply with the GDPR of the European Economic Area (EEA) and is intended primarily for individuals located within the EEA. If you are located outside the EEA, please be aware that your data protection rights may be governed by local laws that may differ from those described here.

Complaints

If you have complaints about how we process your Personal Data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. You will find the contact details of the Dutch Data Protection Authority (Nederlandse Autoriteit Persoonsgegevens) by clicking here.

Transfer of Personal Data Outside the EEA

Due to the international character, it may sometimes be necessary to transfer your Personal Data to parties established outside the EEA. In accordance with Articles 44-49 GDPR, we will only transfer your Personal Data if an appropriate level of protection for your Personal Data is guaranteed. In addition, we may transfer your Personal Data if one of the legal exceptions can be invoked (see Article 49 GDPR), such as the situation that the transfer is necessary for the execution of an agreement you have with you. If you have any questions about the transfer of your personal data, please contact us.

Contact Details

If you have any questions, remarks or complaints about the protection of your Personal Data by us, you can of course contact us.  Our contact details are:       

MTCN EU VENTURES B.V.

Valkenboskade 613

2563 JG Den Haag 

Netherlands

nikestrengtheu@support.nikestrength.com